All 45 UserWay sites still had problems.
We scanned 45 business sites running UserWay. Check yours free.
What was still there with UserWay running
The 45 sites had a median of 13 problems and a median score of 67. Sites with no widget scored 80.
36 of 45 Text too faint to read
394 places in all. Light grey on white, or white on a pale photo. Hard to read for older customers and anyone on a phone in sunlight. Check your colors
30 of 45 Links with no name
218 places in all. Icon links (Facebook, Instagram, the phone icon, the logo) that a screen reader announces as just “link”. Name your icon links
18 of 45 Untitled maps and widgets
19 places in all. Embedded maps, booking and review widgets with no title, so screen reader users can’t tell what they are. Title your map and videos
12 of 45 Photos without descriptions
92 places in all. Images with no text alternative, so screen readers skip them or read out a file name. Describe your photos
10 of 45 Zoom blocked on phones
A setting that stops people pinching to zoom in on prices, hours and small print. Turn zoom back on
8 of 45 Buttons with no name
14 places in all. Menu, search and close buttons that are only an icon and are announced as just “button”. Name your icon buttons
Builders: 26 on WordPress, 10 hand-coded, 3 on Shopify. Most common businesses: dentists 7, vets 7, real estate 7, optometrists 6. Scanned in October 2026 in a real browser after each page loaded, UserWay included. We picked these sites because each had at least one problem, so the numbers describe sites with problems, not every site that uses UserWay.
Why UserWay can’t change these
These problems sit in your own pages: the text color you picked, the icon link with no name, the photo with no description. A toolbar on top of the page doesn’t edit them. Fix them once in your website builder and they stay fixed, with or without the widget.
All 80 widget sites we found, the 16 with accessiBe, UserWay vs accessiBe.
Or let us fix it
A person fixes the 10 most important issues in your site itself, then re-scans to show the change. Keep UserWay or remove it; that’s your call.
We fix your top 10
$149one-time
Easiest first step
Done for you. We fix the 10 most important issues from your scan, then re-scan to show the change.
- Fixes made by a person, not a widget
- Works with WordPress, Squarespace, Wix, Shopify & more
- Before-and-after report
- Anything we can’t change on your platform comes with step-by-step instructions
Check your site first
Not legal advice. Automated scans catch a portion of accessibility issues and are not a legal compliance certification. UserWay is a trademark of its owner; we are not affiliated with it.
Run my free scan