UserWay or accessiBe: neither fixed the sites.

45 sites ran UserWay, 16 ran accessiBe. All 61 still had problems. Check yours free.

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Side by side

Median problems per home page: UserWay 13, accessiBe 7.5. Median score: UserWay 67, accessiBe 74, sites with no widget 80. Both cost about $490 a year on their smallest plan.

  • UserWay 36 of 45 (80%) · accessiBe 11 of 16 (69%) Text too faint to read

    Light grey on white, or white on a pale photo. Hard to read for older customers and anyone on a phone in sunlight. Check your colors

  • UserWay 30 of 45 (67%) · accessiBe 10 of 16 (63%) Links with no name

    Icon links (Facebook, Instagram, the phone icon, the logo) that a screen reader announces as just “link”. Name your icon links

  • UserWay 12 of 45 (27%) · accessiBe 6 of 16 (38%) Photos without descriptions

    Images with no text alternative, so screen readers skip them or read out a file name. Describe your photos

  • UserWay 18 of 45 (40%) · accessiBe 3 of 16 (19%) Untitled maps and widgets

    Embedded maps, booking and review widgets with no title, so screen reader users can’t tell what they are. Title your map and videos

  • UserWay 8 of 45 (18%) · accessiBe 5 of 16 (31%) Buttons with no name

    Menu, search and close buttons that are only an icon and are announced as just “button”. Name your icon buttons

  • UserWay 10 of 45 (22%) · accessiBe 3 of 16 (19%) Zoom blocked on phones

    A setting that stops people pinching to zoom in on prices, hours and small print. Turn zoom back on

Scanned in October 2026 in a real browser after each page loaded, widget included. 16 accessiBe sites is a small sample, so read small gaps between the two as noise. We picked these sites because each had at least one problem, so the numbers describe sites with problems, not every site that uses either widget.

Why the choice doesn’t matter much

Both add a toolbar on top of your page. The problems above sit in the page itself: the text color you picked, the icon link with no name, the photo with no description. Change those once in your website builder and they stay fixed, with either widget or none.

In April 2025 the US Federal Trade Commission finalized an order requiring accessiBe to pay $1 million over claims that its tool could make websites compliant. FTC press release.

The 45 UserWay sites, the 16 accessiBe sites, all 80 widget sites.

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A person fixes the 10 most important issues in your site itself, then re-scans to show the change. Once, not every year.

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Done for you. We fix the 10 most important issues from your scan, then re-scan to show the change.

  • Fixes made by a person, not a widget
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  • Anything we can’t change on your platform comes with step-by-step instructions
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Not legal advice. Automated scans catch a portion of accessibility issues and are not a legal compliance certification. UserWay and accessiBe are trademarks of their owners; we are not affiliated with either.

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